Customer service is a powerful marketing tool.
CUSTOMER SERVICE
Concept: The set of interrelated activities offered by a supplier in order that the customer gets the product at the time and place and proper use of the same is ensured.
1.- services will be offered
To determine what the demand that the customer should conduct periodic surveys to identify potential services to offer, plus you have to set the importance given to each consumer.
We should try to compare with our closest competitors, so we detect real opportunities to get ahead and be the best.
3.-What is the best way to provide services
You must decide on the price and supply of service. For example, any PC manufacturer has three pricing options for the repair and maintenance of their equipment, can offer a free service for a year or specified period of time, could be sold separately from your computer as an additional service maintenance or could offer no such service; respect to the provision could have its own technical staff for maintenance and repairs and placed in each of its authorized distribution points, could agree with their distributors to service these lend or let him outside firms provide. 
This very interesting everything is seen as customer service allows us to determine the client and understand their concerns and to provide benefits if adequate tencion, knowing ls closest competitors is excellent ......
ResponderBorrarviviana thanks for your comment is very nice that someone involved early, and collaboration is very important.
BorrarHi Rocio
ResponderBorrarcongratulations your blog offers clear and simple information of customer service in business, it is very important for the customer to return. Congratulations
cristian thanks for your appreciation, this issue is very interesting for our imporatnte area of talent management
BorrarHello Rocio.,, I find very interesting your blog, the topic is very important for companies
ResponderBorraralso gives us a lot of knowledge
thanks for your comment and for providing the test , your valuable contribution, thanks for your comments
Borrarhello rocio comprehensive your blog very interesting ideas on the subject treated
ResponderBorrarthanks for your comment and for providing the test
Borrar